Privacy Policy

This Privacy Policy describes how “we,” collectively Beyond Basics Physical Therapy and Pelvic Floor Rehab, PLLC, and Family Health Physical Therapy, PLLC, New York professional limited liability companies, and our associated website,, may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. Protected health information (PHI) is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health condition and related health care services. We are required to abide by the terms of this Privacy Policy. We reserve the right to make corrections or changes to our Privacy Policy at any time.


We may use and disclose your PHI for treatment, payment and health operations. We will only disclose your PHI to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party that has already obtained your permission to have access to your PHI. Example: we would disclose your PHI, as necessary, to the physician or health care professional who referred you to our office. We will also disclose PHI to other physicians who may be treating you. Your PHI will be used, as needed, to obtain payment for your health care services. This may include activities that your health insurance plan may undertake before it approves or pays for the recommended services.


We may disclose, as needed, your PHI in order to support the business activities of your physical therapist’s practice. These activities may include, but are not limited to, quality assessment activities, employee review activities, training, and conducting other business activities. Example: we may use a sign-in sheet at the registration desk where you will be asked to sign your name. We may also call you by name from the waiting area when your physical therapist is ready to see you. We may use or disclose your PHI, as necessary, to contact you to remind you of your appointment. We may need to share your PHI with third-party “business associates” that perform various activities (i.e., billing, transcription) for our practice. We may use and disclose your PHI for marketing activities to share information about products or services that we believe may be beneficial to you.


We sign a Business Associate Agreement with each physical therapist, staff member, and independent contractor that we partner with. We comply with the Health Insurance Portability and Accountability Act of 1996 and its privacy and security regulations (“HIPAA”), and under the privacy and security provisions of the Technology for Economic and Clinical Health Act of 2009 (the “HITECH Act”); the provisions of the HIPAA Security Rule that apply to business associates under the HITECH Act; and the privacy and security provisions of the HITECH Act that are applicable to business associates.


Unless you object, we may disclose your PHI to family members, a close friend or any other person you identify to be involved in your healthcare as your emergency contact. If you are unable to agree or object to such a disclosure, we may disclose information if we determine, based on professional judgment, which it is in your best interest.


We may contact you (including by email or post) with information about our products, services and offers which either you request, or which we believe you may be interested in (including through newsletters, alerts, and reminders about recurring event sales), unless you have told us that you don’t want to receive these message, or, otherwise, if it is in our legitimate interests, for business development and marketing purposes. From time to time we will send you service-related emails, such as a welcome email when you register for the Site.

If you provide us personal information when you communicate with us (including in person, by phone, or via email) this information may be shared with an Artist or customer relations representative, employee, or expert that is most likely to be able to address your inquiry. This information will be used only for the purpose of responding to your inquiry.


We may use or disclose your PHI in an emergency treatment situation. If this happens, your physical therapist will try to obtain consent as soon as reasonably practical after the delivery of treatment.


We may disclose PHI in the course of any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), in certain conditions in response to a subpoena, discovery request or other lawful process.


Your PHI may be disclosed by us as authorized to comply with Worker’s Compensation laws and other similar legally established programs.


Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164,500 et. seq.


Under the law, we must make disclosures to you You have the right to inspect and copy your PHI: This means you may inspect and obtain a copy of your PHI (cost will be $.75 per page and $20.00 per hour search fee) that is contained in a designated record set or as long as we maintain the protected health information. A “designated record set” contains medical and billing records and any other records that your physical therapist and the practice use for making decisions about you. You have the right to request a restriction of your PHI: This means you may ask us not to use or disclose any part of your PHI for the purpose of treatment, payment or healthcare operations. You may also request that any part of your PHI not to be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Privacy Policy. Your request must state the specific restriction and to whom you want the restriction to apply. Your physical therapist is not required to agree to a restriction that you may request. This restriction will remain in place until such time you request, in writing and witnessed, that it be removed from your file. Your continued use of our site will be construed as acceptance of our privacy and PHI policies. Please see our website disclaimer as well, linked here.


You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying us of your complaint at [email protected].


From time to time, we may modify this Privacy Policy in our sole discretion. If we make any updates or changes to this Privacy Policy, all modifications will be posted to this Site, and will be effective immediately upon our posting and, where appropriate, notified to you by post or email. By continuing to use our services and/or our Site after updates are posted and effective you are confirming that you have read and understood the latest version of the Privacy Policy.

This Privacy Policy is effective as of August 15, 2020.


Our website uses cookies. This policy explains what cookies are, why we use them, and how you can manage their use.


Cookies are small text files which are sent to your browser when you visit our website. When you visit our website again, the cookie allows our website to recognize your browser. When you visit our website, cookies may also be sent to your browser by other websites that are used for advertisements on other sites you may visit. Cookies are useful because they help us make your website experience more enjoyable. They allow us to recognize your device (e.g. your laptop or mobile device) so that we can tailor your experience of our website.


Cookies do lots of different jobs on this website, such as letting you navigate between pages efficiently, remembering your preferences, remembering your username and password, enabling you to keep goods in your shopping basket, letting us analyze how well our website is performing, and improving your experience. They also help ensure that advertisements you see while you are on other websites are more relevant to you and your interests.


We want you to understand the different types of cookies that we use on our website. Some of these cookies are essential to the operation of our website. Others are not essential but help to improve our website by collecting user information or try and improve your experience of our website by remembering your choices.


Our emails may contain a web beacon to track who opens an email, when, and whether that user clicks on any of the links in the email. We may use this information to help us analyze which of our users are interested in particular topics. When you delete the email, the web beacon will be deleted.


Cookies do lots of important jobs on our website and help to make your online experience more personal and more enjoyable. By using our website, you are deemed to consent to the use of cookies as described in this cookie policy. However, you can disable all our cookies if you choose. If you do so, you may find that significant parts of our website do not work at all, or do not work correctly.


You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser.


If you have any questions relating to this Cookie Policy, please contact us at [email protected].

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